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Privacy Policy

Welcome to http://www.watermoldfire.net (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Watermoldfire (collectively, “Services”) (“Authorized Customers”).


“Personally Identifiable Information”

refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.


What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: names, addresses, phone numbers, email addresses, and information relevant to the services requested.


What organizations are collecting the information?

In addition to our direct collection of information, third-party service vendors (such as credit card companies, clearinghouses, banks, and technology providers) may collect information necessary to perform their services. We do not control how these third parties use such information but require them to handle personal information in accordance with applicable laws and regulations.


How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to:

  • Provide requested services
  • Respond to inquiries
  • Communicate with customers
  • Schedule appointments
  • Conduct normal business operations

If a Visitor or Authorized Customer provides a telephone number, including a mobile number, they consent to being contacted by Watermoldfire via phone call and text message for purposes reasonably related to our services. Message and data rates may apply.


Information Sharing and Disclosure

We do not sell, rent, or share Personally Identifiable Information with third parties for marketing or promotional purposes.

We may disclose information only when necessary to:

  • Provide requested services
  • Comply with legal obligations
  • Protect the rights, safety, or property of our company or customers
  • Work with vendors strictly necessary for business operations
  • Mobile phone numbers, SMS consent, and text messaging opt-in data will NOT be shared, sold, rented, transferred, or disclosed to any third parties or affiliates under any circumstances. Text messaging originator opt-in data and consent will not be shared with any third parties.
  • We may use aggregated, non-identifiable information for internal analysis.
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How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Watermoldfire is securely stored and accessible only to authorized personnel for legitimate business purposes.


What choices are available to Visitors regarding collection, use, and distribution of information?

Visitors and Authorized Customers may opt out of receiving communications by following the instructions provided in those communications. Recipients of SMS messages may opt out at any time by replying STOP.


Are Cookies Used on the Site?

Cookies may be used to enhance user experience, analyze Site usage, and improve functionality. Cookies do not grant access to personal data stored on user devices.


How does Watermoldfire use login information?

We may use technical information such as IP addresses, browser types, and usage data for Site administration and analytics.


What partners or service providers have access to Personally Identifiable Information?

We may engage trusted vendors who require limited access to information solely for business operations. These vendors are contractually obligated to protect such information.


How does the Site keep Personally Identifiable Information secure?

We implement commercially reasonable safeguards to protect Personally Identifiable Information. However, no electronic transmission or storage system can be guaranteed to be completely secure.


How can Visitors correct inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may request corrections by contacting: info@watermoldfire.net


Can a Visitor delete or deactivate Personally Identifiable Information?

Visitors may request deletion or deactivation of their Personally Identifiable Information by contacting us. Due to backups and legal requirements, residual copies may remain for a limited period.


What happens if the Privacy Policy changes?

We may update this Privacy Policy from time to time. Changes will be posted on this page.


Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.


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