24/7 Emergency Service
The insurance industry reports that 70% of the money in an insurance claim is spent on damage to a home’s contents. After your home has experienced a disaster caused by fire, water, or biohazards there is a lot of work to be done to restore your home and your possessions to their pre-loss condition. While it is easy to see the damage caused to the structure of your home, the damage to many of your possessions is not always that obvious.
That is why you need a full service company like Water Mold Fire Restoration. Our emergency disaster teams will perform the entire job, from structural cleanup and drying, to the cleaning and restoration of your furnishings and personal items. While many restoration companies subcontract out content cleaning services, we realize that when a second or third party gets involved in the process, often times frustration and headaches are the result for the homeowner. That can be avoided with one call to our company.
Our Process
At Water Mold Fire Restoration, our goal is to use a step by step process to achieve content cleaning and restoration to your complete satisfaction.
We Begin By Making a Plan
We sit down with the homeowners to develop a guideline for how their possessions will be handled. We begin with documentation. Everything needs to be accounted for and listed. We go over the process of which items can be cleaned onsite and which will require being packed out for cleaning at our restoration facility.
Pack Out and Transporting
After inventorying all items, the packing up will begin. Every single affected item will be addressed at this time; closet contents, furniture, and even drawer contents. We always suggest that if you own a special item that you don’t want us to handle, you should remove it prior to our packing specialists arrival. Each item will be tagged, wrapped, and placed into a storage container to be taken to our cleaning facility.
Item Examination
Once at our facility, your items will be removed and further examined to determine whether they can be cleaned and restored to their original condition. It is sad to say, but some items will more than likely be beyond repair. These items will be cataloged and either disposed of or return to you so that you can make the final decision as to what should be done with them.
Item Cleaning
The items that can be cleaned and restored will then undergo specific cleaning processes determined by what the item is. There are several cleaning techniques we use; dry cleaning, wet cleaning, and deodorization are just a few of these techniques.
Transport and Pack In
Once cleaning is completed, our technicians will carefully repack everything for transport back to your home. At that time you will be able to view the results of the cleaning. Just because an item was cleaned doesn’t mean that you are stuck with it. It is up to you to decide whether each item has been cleaned to your satisfaction. Any items that you are not satisfied with will become part of your total insurance content claim.
The content cleaning and restoration specialists at Water Mold Fire can handle any size and type of content damage caused by your home disaster. There is no need to hire a second or third company when only one call to us is required. We are available 24/7 at 800-905-0277 to answer any questions you may have. You can also schedule a free inspection and estimate at help@watermoldfire.net.
